Terms and Conditions

Last Updated: 28th May,2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website www.acelot.in ("Website"), mobile applications ("Applications"), and all related products and services (collectively, the "Platform" or "Services") provided by Acelot Innovation Private Limited ("Acelot", "Company", "we", "us", or "our").

These Terms constitute a legally binding agreement between you ("you", "your", or "User") and Acelot. By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our Platform or Services.

2. Acceptance of Terms

You accept these Terms when you create an account, access our Platform, or use any of our Services
These Terms constitute an electronic record under the Information Technology Act, 2000
You acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy
In case of any conflict between these Terms and other policies, these Terms shall prevail

3. Eligibility

To use our Platform, you must:

3.1 General Requirements

Be at least 18 years of age or have parental/guardian consent
Have the legal capacity to enter into binding agreements
Not be prohibited from using our Services under applicable law
Provide accurate and complete information during registration

3.2 Minors (Under 18 Years)

Minors may only use our Platform with explicit parental or legal guardian consent
Parents/guardians are fully responsible for minors' use of the Platform
We reserve the right to terminate accounts of minors without proper consent
Parents/guardians must supervise and are liable for all activities by minors

3.3 Corporate Users

If you accept these Terms on behalf of an organization, you warrant that you have authority to bind that organization
"You" refers to both you individually and your organization

4. Account Registration and Security

4.1 Account Creation

You must create an account to access most Services
You must provide accurate, current, and complete information
You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately of any unauthorized use of your account

4.2 Account Types

Customer Account: Primary account for accessing Services
End User Accounts: Individual user accounts under your organization
Admin Accounts: Administrative accounts with elevated privileges

4.3 Account Responsibilities

You are fully responsible for:

All activities that occur under your account
Maintaining password security
Ensuring authorized access only
Compliance with these Terms by all users under your account

5. Services Description

5.1 Platform Services

Our Services include:

Educational content and courses
Learning management system functionality
Progress tracking and analytics
Interactive features and assessments
Technical support and maintenance

5.2 Service Modifications

We may modify, update, or discontinue Services at our discretion
We will provide reasonable notice of material changes that reduce functionality
Continued use after modifications constitutes acceptance of changes
We are not liable for any modifications or discontinuation of Services

5.3 Service Availability

Services are provided on an "as available" basis
We do not guarantee uninterrupted or error-free operation
Scheduled maintenance may temporarily affect the availability

6. Subscription Plans and Billing

6.1 Subscription Types

Free Plan: Unlimited duration with basic features
Paid Plans: Monthly and yearly subscriptions with enhanced features
All new accounts start with a Free subscription

6.2 Payment Terms

All subscriptions are prepaid
Payments are processed securely through third-party providers
Prices are subject to change with reasonable notice
Currency and applicable taxes depend on your location

6.3 Upgrades and Downgrades

You may upgrade your subscription at any time
Upgrade charges are prorated based on remaining subscription period
Downgrades take effect at the end of current billing period
Unused paid subscription features expire upon downgrade

6.4 Renewal and Cancellation

Paid subscriptions auto-renew unless cancelled
Cancellation must be made before the renewal date
No refunds are provided for subscription fees
Upon non-renewal, the account reverts to the Free plan

6.5 Account Suspension

Accounts inactive for 3 consecutive months may be suspended
Suspended accounts can be reactivated by contacting info@acelot.in
We reserve the right to delete inactive accounts after extended periods

7. Acceptable Use Policy

7.1 Permitted Use

You may use our Platform only for:

Legitimate educational and business purposes
Internal operations within your organization
Purposes consistent with these Terms and applicable law

7.2 Prohibited Activities

You must not:

Violate any applicable laws or regulations
Infringe intellectual property rights of others
Upload malicious code, viruses, or harmful content
Attempt to reverse engineer or hack our Platform
Use the Platform to compete with our Services
Share access credentials with unauthorized parties
Create false or misleading content
Engage in harassment, discrimination, or abusive behavior

7.3 Content Restrictions

You must not upload, share, or distribute content that:

Is illegal, harmful, threatening, or offensive
Infringes copyright, trademark, or other intellectual property rights
Contains personal information of third parties without consent
Is false, misleading, or defamatory
Promotes violence, hatred, or discrimination
Violates privacy rights of others

8. Intellectual Property Rights

8.1 Our Rights

Acelot owns all rights, title, and interest in the Platform and Services
This includes all intellectual property rights, trademarks, and proprietary information
Our rights are protected by copyright, trademark, and other applicable laws

8.2 Your Rights

You retain ownership of the content you create and upload ("Your Content")
You grant us a license to use Your Content as necessary to provide Services
This license is non-exclusive, worldwide, and royalty-free
The license continues for as long as you use our Services

8.3 User-Generated Content

You are solely responsible for Your Content
You warrant that Your Content does not violate these Terms or applicable law
We may remove content that violates our policies
You must back up Your Content; we are not responsible for data loss

9. Privacy and Data Protection

Your privacy is important to us
Our collection and use of personal information is governed by our Privacy Policy
By using our Services, you consent to our Privacy Policy
We implement reasonable security measures to protect your data
You are responsible for the accuracy of information you provide

10. Third-Party Integrations

10.1 Third-Party Services

You may integrate third-party products with our Platform
Such integrations are subject to third-party terms and conditions
We are not responsible for third party services or their data practices
Integration may require sharing your data with third parties

10.2 Disclaimer

We do not endorse or guarantee third-party services
Use third-party integrations at your own risk
We disclaim liability for third-party actions or omissions

11. Disclaimers and Limitations

11.1 Service Disclaimers

Services are provided "as is" and "as available"
We disclaim all warranties, express or implied
We do not guarantee that Services will meet your specific requirements
We are not liable for any interruptions or errors in Services

11.2 Limitation of Liability

Our liability is limited to the maximum extent permitted by law
We are not liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount you paid for Services in the preceding 12 months
Some jurisdictions do not allow certain limitations, so these may not apply to you

12. Indemnification

You agree to defend, indemnify, and hold harmless Acelot and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

Your use of the Platform or Services
Your violation of these Terms
Your violation of applicable law
Your infringement of third-party rights
Content you upload or share through our Platform

13. Termination

13.1 Termination by You

You may terminate your account at any time
Termination does not entitle you to refunds
You remain liable for all charges incurred before termination

13.2 Termination by Us

We may terminate or suspend your account if you:

Violate these Terms or our policies
Engage in fraudulent or illegal activities
Cause harm to our Platform or other users
Fail to pay applicable fees

13.3 Effect of Termination

Upon termination, your right to use Services immediately ceases
We may delete your account and data after a reasonable period
Provisions that should survive termination will remain in effect

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of India
Any disputes will be subject to the jurisdiction of courts in Gurugram, India

14.2 Dispute Resolution

We encourage resolving disputes through direct communication first
Unresolved disputes shall be settled through arbitration under the Arbitration and Conciliation Act, of 1996
The arbitration will be conducted in Gurugram, India, in the English language
The arbitrator's decision shall be final and binding

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Acelot regarding the use of our Services.

15.2 Modifications

We may modify these Terms at any time
Material changes will be communicated through email or Platform notifications
Continued use after changes constitute acceptance
You should review Tthe erms periodically for updates

15.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

15.4 Assignment

You may not assign these Terms without our written consent
We may assign these Terms to any third party without restriction

15.5 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other rights.

15.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

16. Contact Information

Customer Support

Email: info@acelot.in
Phone: +91 9205309509
WhatsApp: +91 9999211110

Business Address

Acelot Innovation Private Limited
90 B Delhi – Jaipur Expressway
Udyog Vihar, Sector 18
Gurugram – 122018, Haryana, India

Grievance Officer

For any complaints or concerns, contact our Grievance Officer at the above details. We will respond to grievances within 30 days of receipt.

By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.